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Outlook Express Folder消失

Outlook ExpressはもともとWindows XPでしか動作しないソフトで、folder消失の障害も、ある知り合いのxpのpcで発生したものです。時間がなかったのでデータを自宅へ持ち帰りWindows7上のxp仮想モードの中のoutlook expressで現象の確認をし、復旧作業をしました。

アカウントが3個定義されており、その内の1個のメッセージfolderが消失、他の1個はごみ箱に移動されていました。outlook expressのdbx(受信トレーやfolderなど)には2GBという容量制限があり、どうもこれに相当したもの。保存FOLDERで個々のFILEを見ると、消失したと思われるabc.dbxとabc.bakが存在する。abc.bakは容量が1GB近くありデータは残っている模様。逆にabc.dbxは75KB程度だったと記憶しているが、おそらくindex部分のみでデータは存在しないと思われる。保存folderの全体のバックアップをまず実施。その後abc.dbxを削除。abc.bakをabc.dbxに名前を変更。outlook expressを起動すると無事復旧を確認できた。xpモードもなかなか捨てたものではない。

知り合いのところに赴き、まず保存folderのバックアップ、同様の操作をするが、復旧できず。思い悩んだあげく、file名が正しく認識されていないと判断、慎重にoutlook expressで認識されているfile名のみをコピーし、abc.bakの名前を変更したところ正しく復旧された。現場では何が起こるかわからない。改めてバックアップの大切さを考えさせられた。

file名が認識されないというのは、
1 abc.bak->abc.dbx この状態でoutlook expressを起動しても復旧されなかった
2 outlook express上でabcというfolderを作成すると、abc(1).dbxが作成されていることを確認
3 このabc(1)の表記だけをコピーし、abc.dbxー>abc(1).dbxに変更してoutlook expressを起動すると復旧が行われた。つまり手入力では、何らかの原因で正しく反映されなかった為このような操作を実施することになった。

最終的には受信folderの外にabc folderを移動しました。今後これで安心とは言えません。メッセージの整理とバックアップが必ず必要です。

 

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